Help people choose your business

Online Reputation Management

Get ahead of your competitors

Boost your online presence

Show off your positive reviews & feedback

Repair & Build

If you have a bad reputation online, you are turning away business daily without even knowing it. In most industries, an overwhelming majority of potential customers will look around online before making their choice.

DH Designs can help you repair an existing bad reputation, and put actions in place to build a positive online presence going forwards.

Establish trust

By having lots of positive reviews across the internet on websites such as Google, Facebook & TrustPilot, the public will be able to quickly establish that you are trustworthy based on the reviews of others.

Even if your product costs more than competitors but you justify the cost by offering a fantastic service, people will choose you over others.

Analyse online reviews

We can create monthly reports that show you exactly how your online presence is looking, and show you where improvements are being made. DH Designs looks at reviews across the internet and helps manage every aspect of how you look online.

Don’t throw away business because of a few bad eggs – resolve the issues and grow your business with online reputation management.

Get more & better reviews

Let people explain the benefits of your business for you

Have you considered how important a single bad review could be for your business? Unless you have hundreds or thousands of positive reviews to outweigh the single bad one, it will have a huge impact.

Online psychology & understanding how people use the internet is very important in creating a successful online presence. The general internet user will use a review to vent their recent issues with your product or service when in most instances, the issue could be resolved. Turn your unhappy customers into happy, returning customers.

Show that your business cares

Treat customers with respect and they'll repay you in custom

Have you ever been looking for something online and have been put off by bad reviews? Let’s use a holiday as an example. Before spending a large amount of money on a holiday abroad, many people will go to a trusted website such as TripAdvisor and see what other people think. You wouldn’t want to waste your hard earned money after all.

An action as simple as replying to a bad review in a helpful & forward thinking manner looks great on your business and shows that you care. If someone is complaining, it is likely raising an underlying issue and resolving this will benefit both you and your customer.

Online reputation management is essential to create a great online brand.

Use the power of positive feedback

Leave a lasting impression on your customers

Remove negativity

Studies have shown that a single bad review can cost the average business 30 customers a month – change people’s opinion and get them onside

Engage with customers

Interact with your customers across social platforms such as Facebook, Twitter & Instagram to offer support

Search visibility

Having more positive reviews than your competition makes you stand out in crowded search engine rankings

Response tuition

Our online experts can help guide you on how to respond appropriately to negative feedback

Listen to customers

Show off your listening skills and show that you care with our online reputation management system

Gather more reviews

We help you to entice your users to leave reviews & help filter out negative feedback by listening to your customer’s concerns

Build confidence

Grow confidence in your brand & show why people should choose you over the competition

Discover issues

Repeat complaints are cause for concern and give you things to focus on & improve within your business